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Home // Supply Chain // Inventory Management Tips

Posted: on May 13th, 2007 at 11:40 Modified: February 18th, 2010 at 2:30,



Inspection is Vital

At time of delivery

  • Verify count — Make sure you are receiving as many cartons as are listed on the delivery receipt.
  • Carefully examine each carton for visible damage — If damage is visible, note it on the delivery receipt and have the driver sign your copy.
  • After delivery, immediately open all cartons and inspect for merchandise damage.

When damage is discovered

  • Retain damaged items — All damaged materials must be held at the point received.
  • Call carrier to report damage and request inspection.
  • Confirm call in writing–This is not mandatory but it is one way to protect yourself.

Carrier inspection of damaged items

  • Have all damaged items in the receiving area — Make certain the damaged items have not moved from the receiving area prior to inspection by carrier.
  • After carrier/inspector prepares damage report, carefully read before signing.

After inspection

  • Keep damaged materials — Damaged materials should not be used or disposed of without permission by the carrier.
  • Do not return damaged items without written authorization from shipper/supplier.

Source: Inventory Management Tips

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